Privacy Policy

Please read this privacy policy carefully to understand how we handle your information. If you do not agree to this privacy policy, please do not use the services.

This Privacy Policy describes the data protection practices of Dr. Cristina Muñoz (hereinafter: Dr. Cristina Muñoz, we, us, or our). This Privacy Policy applies to information that we collect and use about you when you access or use the Dr. Cristina Muñoz website, mobile application, or other online or mobile service that links to or otherwise presents this Privacy Policy to you. We refer to these products and services collectively as the Services.

Information We Collect

We collect information about you through the means discussed below. Please note that we need certain types of information so that we can provide the Services to you. If you do not provide us with such information or ask us to delete it, you may no longer be able to access or use our Services.

1. Information You Provide to Us

We collect a variety of information that you provide directly to us, such as through:

The Services you use or processing your orders

Requests or questions submitted via online forms, email, or otherwise

Surveys and questionnaires

Reviews

Account registration and management

Uploads or posts

Customer support requests

Types of data collected may include:

Email address

Name

Log–in credentials (if you create an account)

Billing and shipping information

Purchase and transaction details

Customer service interactions

Demographic data

User–generated content

Courses in which you enroll

Any other information you provide voluntarily

Information about others: If you purchase a course or product for someone else, we use the information you provide to fulfill that request.

2. Information We Collect Through Automated Means

We collect technical data such as:

IP address

Browser types and versions

Device identifiers

Pages visited, order, and duration

App usage metrics

General location (e.g., IP-based city/state)

3. Information from Social Media & Third-Party Platforms

If you log in via services like Facebook or Google, we may access basic profile info you authorize (e.g., name, email, profile picture). Your activities may be shareable with your social media network depending on your settings.

4. Information from Others

We may obtain demographic or statistical data from third-party partners to enhance user experience and improve our services and targeting.

How We Use Your Information

We (or our service providers) use your information to:

Fulfill purchases and provide Services

Respond to requests and support

Communicate about products and offers

Personalize content and ads

Understand usage and improve features

Maintain and secure systems

Comply with legal obligations

Protect legal rights and investigate fraud

Combined Information: We may combine info collected across platforms and use it per this policy.

Anonymous/Aggregated Data: We may use non-identifiable data for any purpose and share with partners or the public.

Cookies & Tracking Technologies

We use cookies, tracking pixels, and similar technologies for functionality, personalization, analytics, and advertising. Blocking these may impact functionality. See our Cookie Policy for details.

Images

Some visuals may be generated using AI and do not depict real people or events. These are for illustrative purposes only.

Online Analytics and Advertising

1. Analytics

We use tools like Google Analytics to understand site usage. You can opt out via the Google Analytics Opt-out Browser Add-on.

2. Advertising

We may use third-party ad networks to deliver targeted ads based on behavior and preferences. You can manage settings through tools like:

Network Advertising Initiative Opt-Out

Google Ads Settings

3. Do Not Track

We currently do not respond to DNT browser signals but provide opt-out tools as described above.

How We Share Your Information

Affiliates and Subsidiaries

We may share information within the Dr. Cristina Muñoz family to deliver consistent service.

Service Providers

We engage third parties to assist in operations (e.g., billing, customer service, analytics).

Legal & Safety

We may disclose data if required by law or to protect our rights, enforce terms, investigate violations, or prevent fraud.

Business Transfers

If our business is sold or reorganized, user data may be part of transferred assets.

Public Forums

Any content you post publicly may be visible to others and indexed by search engines.

Anonymous Data

We may share anonymized or aggregated data without restriction.

Data Retention

We retain data only as long as necessary for service provision and legal compliance.

How We Protect Your Information

We implement technical and organizational safeguards, but no system is 100% secure. Use caution when sharing data online.

Your Rights

Depending on your jurisdiction, you may:

Access or request a copy of your data

Update or correct data

Delete data

Object to processing for marketing

Restrict or revoke consent

Transfer data to another provider

To exercise your rights, contact us using the details below. Identity verification may be required.

Marketing Preferences

You can opt out of marketing emails via the unsubscribe link or by contacting us. Operational emails (e.g., enrollment updates) may still be sent.

Legal Bases for Processing

Our use of your data is based on:

Contract performance

Legitimate interests

Legal obligations

Your consent

Changes to This Privacy Policy

We may revise this Privacy Policy periodically. Updates will be posted with a new “Effective Date.” Material changes will be communicated as required by law.

Contact Us

If you have any questions about Dr. Cristina Muñoz’s Privacy Policy or data practices: info@drcristinamunoz.com